Need help with your order? Got a question that you need answered immediately? If you don’t find the answer to your question below, please reach out to us.  We’re here to help. Contact us at

Product Questions:


Apple pectin is safe for children and was used to eliminate radioactive substances from children who were victims of the Chernobyl nuclear disaster. Its sweet taste and easy digestibility make it pleasant for children to take. For pregnant women it helps provide a safe and clean environment for the fetus to grow. Women who regularly consume ProPectin prior to conception were reported to be healthier and were able to provide a toxin-free womb when they conceived.

Yes. ProPectin is gluten free.

Yes. ProPectin is suitable for Vegetarians and Vegans.

ProPectin is made from Bulgaria.

Yes. ProPectin’s factory is registered under FDA Registered Facility.

ProPectin is the only product with “pharmaceutical-grade” pectin owing to its high concentration of active compound – D-Galacturonic acid. It is the only product that can provide a daily dose of 9 grams per day of high grade pectin. To maintain pectin’s effectiveness, we use our patented 6 step refinement process. This creates the only available pectin product that is 100% soluble and results in significantly higher absorption by the body.

ProPectin has developed six-step patented technologies to produce water-soluble apple pectin nano-powder, which can be infiltrated into the blood through the intestine for chelation. Heavy metal with cation (positive), apple pectin is anion (negative), after the ProPectin enters the blood, through chelation, positive and negative phase suction, the heavy metal toxin is discharged from the body through the excrement.

Apples are excellent as part of a healthy, well-rounded diet. However, the amount of pectin needed for detoxification purposes is higher than the amount of pectin a person can ingest through eating alone. To get 9 grams of apple pectin daily, a person would need to eat 27 apples a day!

ProPectin’s fructose level is half that of a single apple. ProPectin contains 10 grams pharmaceutical-grade fructose (fruit sugar) per sachet. One regular apple contains around 20 grams of fructose.

Apple pectin has the ability to block carbohydrate absorption and helps maintain blood sugar levels. Bound to the pectin, sugars are kept in the gut and are blocked from absorption by the body. They are then naturally excreted from the body.

Bile acids get linked to apple pectin and are bound, absorbed and excreted through the bowels. This causes synthesis of bile acids which leads to an increase in fat metabolism, effective reduction in overall cholesterol, LDL and restores the lipid balance.

Follow the instructions and the recommended daily dosage, and be sure to keep up your water intake. As an alternative to mixing it with water, ProPectin can also be blended into a smoothie to create a tasty nutrient rich drink.

The strongest recommendation for ProPectin is the personal experience of the many people who have found it helpful. Apart from a general feeling of improved wellbeing, you can schedule tests for heavy metals and radiation before and after use to prove the effects on your body. Once you have real evidence of what ProPectin is doing for you, please recommend it to your loved ones and help us spread the word to others.

Yes there is! Please see our page dedicated to the Scientific studies behind ProPectin here.

Please contact us for any additional inquiries or schedule an appointment w one of our in-house nutritionals to make sure ProPectin is suitable for you.

Please contact us for immediate assistance


It is recommended to take 1 packet of Santong 1-3 times a day. To prepare, stir the package’s contents evenly into half a cup (approximately 80ml) of warm boiled water. Santong is safe to consume continuously for up to 3 months or more.

Santong is suitable for individuals who are rehabilitating from percutaneous coronary intervention (or stent operation). However it is not recommended for pregnant or lactating women and individuals who show signs of a fever.

Protein peptides found in crocodile placenta complemented with ginseng essence are key ingredients found in Santong. Both elements aid in strengthening and repairing the heart to maintain its daily functions.


The amino acid calcium of Qianggutai is patented in Hong Kong
and China. Clinical research shows individuals who have taken
Qinanggutai daily for 5 consecutive weeks experienced reduced
pain and increased joint flexibility.

Qianggutai aids in reducing pain caused by Akylosing Spondylitis, Degenerative, Rheumatoid, and Gout arthritis.

A collaborative study conducted by Hong Kong Polytechnic
University, The Chinese University of Hong Kong, and The Prince of
Wales Hospital in Hong Kong indicated that the placenta extracted
from crocodile eggs can provide the following benefits:

• Enhanced immunity
• Accelerates recovery
• Stimulate chondrocytes to synthesize Type II collagen
• Inhibit bone decomposition and prevent the loss of calcium
• Eliminates aseptic inflammation of soft tissues, muscles, and tendons

Ordering & Shipping

Orders are processed and shipped within 24 hrs, excluding weekends and holidays. General delivery is within 2-5 days of order placement.

We will send a shipping confirmation email once your product is on its way. It will include a tracking link to trace your package.

Self-pick up is available for domestic orders – please refer to “Contact Us” page for our office address.

Yes we ship internationally. Shipping charges will be applied based on your destination country. If your country is not listed, please contact us. International orders generally take 7-14 days.

If your delivery address is in China, you must provide your Chinese identity card and mobile phone number as required by China Cross Broader policy.

If for any reason you wish to return your product, we are willing to offer a 7-day money-back satisfaction guarantee to all customer who registered in

Please contact our customer service for your order.

We offer free shipping for local order.  The shipping fee will be varied from different country.

We are shipping to South East Asia including China, North America and United Kingdom.  In case you do not find your country when you place your order, please send email to for more details.

Influencer Reward Program

The Influencer reward program is a tool that allows customers to make recommendations to friends and family members, and at the same time earn commissions from recommended orders.  If you successfully apply as a Proclub influencer, you will get a personal link. Once the customers you refer to place an order through your personal link, he/she will be become VIP automatically and immediate get an additional 10% first time shopping discount for any product or service. You will receive a commission reward of ten percent (10%) of the net sales amount of the completed order, excluding shipping fee. Commission will be offered to selected product of ProPectin, Qianggutai, 7 and 14 Days Meal Replacement.

Share your love for ProPectin by joining our Influencer program; Sign up and start earning today.

You can share your personal link in many ways. Please select “Refer a friend” in the reward program and select “Get Link” in the pop-up window. You can upload your personal link to Facebook, send via email or share it with others in Facebook Messenger.

If you are found violations related to your account, your dedicated link may be suspended or frozen. The reasons for the above measures include: inserting your exclusive link in product reviews, using paid search to bid for our trademark terms, mutual recommendation, domain name violation, username violation, etc.  For more information about prohibited behavior, please visit our Terms of Use. Suspended accounts are not eligible to send Personal link and receive commissions. Before your account is returned to normal status, any commissions will be unavailable. Frozen accounts are not eligible to send Personal link and receive commissions.  Any commission will be cleared.
Yes, we reserve the right to terminate any Proclub commission account according to the Terms of Use, including termination of the program at any time, at our sole discretion.
A term called "finally click" and is a common form of attribution sales in the industry. Your unique personal link must be in the URL you share to properly attribute the order to you, or your unique link must be entered before checkout.

Your commission will be paid upon invoice issued for your referrals.  Your commission will be available 14 days after rewarded into your account. It will be deducted from your commission account in case of any refund order made by your referral.

If you want to make your purchase with commission, please find your wallet from Reward Program under your account, select the commission column for exchanging into a Discount Code.  Enter the Discount Code into the “Apply Coupon” , the same value of the Discount Code will be deducted from your invoice.  The Discount Code can be used in conjunction with other promotion.

If you want to withdraw your commission, please find Payout Request page from Reward Program under your account.  Click “Apply” will complete your request.  Your commission will be paid thru your selected payment method.

You may choose either Paypal or bank transfer for your commission payout. Please provide the related Paypal or bank account information.  You also need to upload your valid Identity card/Passport from the Contact Us page once when you send in your first withdrawal request.  Please also provide your registered email address for easy reference.

The minimum commission withdrawal amount is HK$500 and must be withdrawn in full amount for each time of withdrawal request. Commission payment request will be cut off on each Friday and deposit will be made before the following Friday.  You may need to pay for the administration fee charged by Paypal or bank due to bank transfer.

You will be responsible for any and all tax liability arising from any Rewards you accumulate under the Rewards Program when you accumulate HK$25,000 or more in a year, regardless of country. We are obligated by Hong Kong law to obtain tax information from Rewards Program participants. If we believe you are a Rewards Program participant from whom we are obligated to obtain tax information and you do not provide this information to us after we have requested it, we may withhold your Rewards until you provide this information or otherwise satisfy us that you are not a person from whom we are required to obtain tax information. 

General Questions

Start earning rewards with each purchase you make.  Learn more about our VIP rewards program today.

Start earning rewards with each purchase you make.  Learn more about our rewards program today.

We currently accept MasterCard, Visa, UnionPay, and PayPal.

At this moment we are setting up our subscription service. Please leave us your contact details and we will update you with our latest offers as well as any subscription news.

ProPectin is always looking for great distributor partnerships with people who are passionate like yourself! Please contact us at and one of our specialist will be in touch with you soon.

We are happy to answer any questions you may have. Please feel free to contact us at